TFL Vsebine / Revija Javna uprava

Upravne enote so v Sloveniji tisti segment državne uprave, ki z vidika kakovosti delovanja dosega najboljše rezultate. Vendar pa za učinkovito in kakovostno delovanje državne uprave to ni dovolj. Upravne enote pri svojem delovanju niso samostojne – z ministrstvi (in drugimi organi) vstopajo v številne interakcije in korelacije, zato je z vidika državne uprave kot celote nujno kakovostno in učinkovito delovanje sistema kot celote. V prispevku so predstavljeni vidiki interakcij in korelacij delovanja med upravnimi enotami in ministrstvi, dejavnosti na področju kakovosti ter percepcija kakovosti v upravnih enotah in ministrstvih z vidika odjemalcev. Posebna pozornost je namenjena optimizaciji delovanja in interakcij med ministrstvi in upravnimi enotami, kot tudi merjenju in zagotavljanju uspešnosti in učinkovitosti sistema kot celote.

Administrative units of the Republic of Slovenia represent the most advanced segment of state administration in respect to quality of its functioning. However, for efficient and quality functioning of the state administration as a whole this can not be enough. Administrative units are not self-dependent but are involved in several interactions and correlations with the ministries (and other organs) therefore quality and efficient functioning of the whole system is required. In the paper different aspects of interactions and correlations between ministries and administrative units are highlighted, attention is given to activities in the area of quality as well to the perception of quality of ministries and administrative units. Additional attention is given to optimisation of functioning and interactions between ministries and administrative units, to measuring and assuring efficiency and effectivenss of the system as a whole.