TFL Vsebine / Revija Javna uprava

Zveza društev za gospodarsko pravo Slovenije je ob pomoči družbe Nebra oktobra 2025 organizirala spletno strokovno klepetalnico z naslovom Digitalizacija (poštnih) storitev – kako jo izkoristiti sebi/državi v prid? Dogodek je potekal prek spleta, osrednja gostja klepetalnice pa je bila mag. Karmen Lebe Grajf, trenutno direktorica divizije Pisma v Pošti Slovenije. Pogovor je vodil Boštjan Koritnik, nekdanji minister za javno upravo, saj je bila tema na eni strani digitalizacija, na drugi pa prenos nekaterih upravnih storitev z upravnih enot v poštne poslovalnice. Pošta Slovenije je bila v letu 2025 razglašena za poštnega operaterja leta tudi zaradi svojega napredka na področju digitalizacije, vzporedno pa so potekala in – kakor se zdi – bila tudi uspešna prizadevanja za pripravo zakonskega predloga za prenos opravljanja nekaterih upravnih storitev (tudi) v poštne poslovalnice. Sprejem takega zakona, ki ga sicer pripravlja Ministrstvo za javno upravo, bi bil velik korak naprej tako za Pošto Slovenije, ki je nedvomno ključna infrastruktura države, kot tudi za vse uporabnike storitev države. Poštne poslovalnice so bistveno bolj gosto posejane kot upravne enote. Poštnih poslovalnic je namreč 478, upravnih enot pa 58. Zapiranje poslovalnic je vedno občutljivo politično vprašanje. Zato je optimalna rešitev prenos dodatnih nalog za socialni mir in hitrejši dostop državljanov do storitev.

The Association of Societies for Commercial Law of Slovenia, with the assistance of the company Nebra, organised an online professional discussion in October 2025 titled Digitalisation of (Postal) Services—How to Use It to the Advantage of Citizens and the State? The event was held online, and the main guest was Karmen Lebe Grajf, currently the Director of the Letters Division at Pošta Slovenije. The discussion was moderated by Boštjan Koritnik, former Minister of Public Administration, focusing on both digitalisation and the transfer of certain administrative services from administrative units to post offices. Pošta Slovenije was named Postal Operator of the Year 2025, partly due to its progress in digitalisation, while in parallel efforts were underway—and, it seems, successful—to prepare a legislative proposal for transferring the performance of certain administrative services (also) to post offices. Adoption of such a law, which is being prepared by the Ministry of Public Administration, would be a major step forward both for Pošta Slovenije, which is undoubtedly part of the country’s critical national infrastructure, and for all users of state services. Post offices are significantly more numerous than administrative units—there are 478 post offices and 58 administrative units – and the closure of postal offices is always a politically sensitive issue. Therefore, the optimal solution is to transfer additional tasks, ensuring social stability and faster access for citizens to services.

Postal Operator as the Digital, Sustainable and Social Infrastructure of the State