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The International Legal Framework Regulating Electronic Commerce and Online Mediation**

O AVTORJU
Dr. Jur. Ihab Amro* is an assistant professor of private law at Sultan Qaboos University in Oman, and a practicing lawyer and arbitrator. He holds PhD from the Athens Law School in Greece awarded in early 2011. He has published several books in both Arabic and English, including a book under Cambridge Publishing in UK in early 2014. In addition, he has published articles in numerous international peer-reviewed law journals, including the Hague Yearbook of International Law, the Arbitration Journal of the Chartered Institute of Arbitration in UK, the VINDOBONA Journal of International Commercial Law and Arbitration, and the Slovenian Arbitration Review. He is fluent in English, Greek, German and French. He has also an intermediate level in both Italian and Hungarian. Currently, he is working, inter alia, on a post-doctoral research on Online Disputes Resolution.
AVTOR
Dr. Jur. Ihab Amro
SOAVTOR
TIP DOKUMENTA
Članki revije Slovenska arbitražna praksa
IZDAJATELJ
Gospodarska zbornica Slovenije; Stalna arbitraža pri Gospodarski zbornici Slovenije
NASLOV SEKCIJE
Mediacija
PUBLIKACIJA
Slovenska arbitražna praksa
ŠTEVILKA PUBLIKACIJE - ZAPOREDNO
15
NASLOVNA TEMA
Prispevek k razvoju arbitraže v Sloveniji
LETO
2017
POVZETEK
This article deals in theory and in practice with the international legal framework regulating both electronic commerce (‘e-commerce’) and online mediation (‘e-mediation’), considering that both online mediation, as part of online dispute resolution techniques (‘ODR’), and e-commerce, as part of the digital economy, are connected in practice. This is attributed to the fact that e-mediation is mainly used for resolution of disputes arising out of, or in connection with, e-commerce transactions. This international legal framework includes both hard laws and soft laws, i.e. the EU Regulation on Online Dispute Resolution for Consumer Disputes of 2013, the Technical Notes on Online Dispute Resolution adopted by the United Nations Commission on International Trade Law (‘UNCITRAL’) in 2016, and the UNCITRAL Model Laws on both electronic commerce and electronic signatures. This article concludes with findings regarding the main ideas of the topic, along with recommendations that provide practical solutions for facing the new challenges of the digital economy, including the need for amendment of the international legal framework regulating e-commerce, and national laws on mediation, including e-mediation. Apart from that, this article recommends using e-mediation as a mechanism for resolution of disputes resulting from e-commerce transactions between contracting and non-contracting parties.

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